The boundaries between a web designer and their client can often become blurred. Designers, in an effort to please paying customers, put client feedback into action – even if it leads the project in the wrong direction. A client may be pleased with themselves and happy to get their own way. But at what cost?…
What Dandelions teach us about dealing with UX problems We’ve all seen it: the UX iceberg diagram. The one meant to show how most of UX is hidden beneath the surface. It’s a helpful metaphor. It shows the deep complexity of UX and helps inform the misunderstanding that UX is just the pretty surface that…
There are so many UX experts out there it can be tricky to tell who’s the real deal and who’s just a self-proclaimed “expert” trying to sell you something. So, we’ve put this list together to showcase some of the most renowned UX design experts from across the industry: product design, UX design, UX research,…
“A user interface is well-designed when the program behaves exactly how the user thought it would.”— Joel Spolsky Great user experience (UX) design allows users to understand and interact with it confidently. It is designed in a way that users can predict their next interaction and its outcome or response. If an interface behaves unexpectedly, there is…
Does your website cost your customers? Here are powerful statistics that show how demanding users are when it comes to user experience — after all, they have plenty of choices. You may be privileged to hold a monopoly in your industry or serve a niche where there is no competition in the immediate area and…