Privacy Policy

Last updated: October 21, 2026

DesignRise (“DesignRise,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected when you visit design-rise.com (the “Website”), create an account, contact us, submit content, purchase or use DesignRise AI tools, or request advertising and other services.

This Policy applies to DesignRise and DesignRise AI. Third-party services, including payment checkouts, AI model providers, and external websites, may have their own privacy notices that apply to their processing of personal information.

1. Who We Are and How to Contact Us

DesignRise is operated by Individual Entrepreneur Raiz Nelya Yosypivna, a sole proprietor registered in Ukraine. Our business identification and contact details are also provided in the Website’s Terms & Conditions.

For questions about personal data, or to make a privacy request, contact hello@design-rise.com. The contact form is available at https://design-rise.com/contact-us/.

2. Information We Collect

Information you provide

Depending on the Website features you use, we may collect:

Contact details, such as your name, email address, website, company name, and other information you choose to provide.
Account information, including account identifiers, registration details, preferences, and information needed to authenticate and support your account.
Messages sent through forms, email, customer support, editorial or partnership submissions, and advertising inquiries.
Content submitted for publication or consideration, including article drafts, URLs, descriptions, images, biographies, and related materials.
DesignRise AI inputs, including prompts, chat messages, relevant conversation context, images, documents, files, and other materials you submit to a feature.
DesignRise AI outputs and saved items, such as generated text, edited or generated images, saved creations, file-processing results, and conversation history where the relevant feature supports saving them.
AI usage and credit-related information, including free-use allowances, purchased Credits, usage events, and balances.

Information collected automatically

Our Website and the services used to operate it may automatically collect limited technical and usage data, such as IP addresses, device and browser characteristics, operating system, approximate location inferred from IP address, access times, page views, referral sources, error logs, and security or fraud-prevention information.

3. How We Use Information

We use information as needed to:

Operate, maintain, secure, and improve the Website and DesignRise AI.
Register accounts, authenticate users, remember settings, and provide customer support.
Process prompts, uploaded content, AI requests, generated results, and requested file operations.
Provide saved content or conversation history when those features are enabled.
Maintain accurate usage records, purchased Credit balances, and records of completed or failed AI operations.
Deliver products and services, confirm orders, manage billing-related questions, and address disputes or refund requests.
Review editorial submissions, advertising requests, and other correspondence.
Understand site performance and detect spam, fraud, abuse, and security incidents.
Send important account or service notices and, where permitted, optional marketing communications.
Meet applicable legal, accounting, tax, regulatory, and recordkeeping obligations.

4. AI Chat, Image Tools, Files, and Generated Content

DesignRise AI offers or may introduce features such as AI chat, image generation and editing, background removal, product mockups, document summarization and analysis, web-assisted research, and related creative or productivity tools. The information processed depends on the feature you choose.

To provide a requested AI result, we may transmit your prompts, messages, relevant conversation context, uploaded images or documents, and other necessary inputs to external AI or infrastructure providers. These providers may include OpenAI and other service providers used by particular DesignRise AI tools. Only submit content you have the right to use and disclose.

Depending on the enabled feature and how it is implemented, conversation history, generated images, uploaded assets, and other saved creations may be held in your account, Website storage, the browser or device, or through contracted service providers. If you select a “save,” “history,” or “library” function, the associated content may remain available so the feature can work. Clearing browser storage may remove locally stored items but does not necessarily remove content stored with your account or a third-party provider.

AI providers apply their own security, processing, and retention practices. OpenAI states that content submitted through its API is not used to train its models by default unless the API customer opts in; certain API content may nonetheless be retained for abuse monitoring or service functionality, depending on the endpoint and applicable data controls. See OpenAI business data information and OpenAI API data controls.

Please do not upload passwords, complete payment-card details, identity documents, health records, confidential third-party information, or other highly sensitive information unless a clearly identified service specifically requires it and appropriate protections are in place.

AI output may be inaccurate, incomplete, or unsuitable for a particular purpose. Users should verify important information and review generated media before relying on or publishing it.

5. Uploads, Saved Creations, and Content Deletion

When you upload an image or document, or save generated content in a DesignRise AI library or history feature, the relevant data may be processed and stored to deliver that feature. We may use technical information about uploads, file type, size, processing status, or failures to operate and troubleshoot the service.

Availability of deletion controls depends on the feature. You can contact us at hello@design-rise.com to request deletion of eligible saved content. Removal from a user-facing history or library may not immediately delete limited copies in backups, logs, or third-party systems, where these are retained for legitimate security, technical, or legal reasons. Any such retention remains subject to applicable law and provider arrangements.

6. Purchases, Paddle, and AI Credits

When live payments are enabled, eligible purchases of prepaid DesignRise AI Credits are intended to be processed through Paddle, which acts as the Merchant of Record and reseller for those purchases. Paddle collects and processes customer, billing, transaction, tax, and payment information under its own privacy notice and applicable terms. See Paddle Privacy Notice.

To deliver purchases and provide support, DesignRise may receive or maintain limited transaction information supplied by Paddle, such as the customer or account email, transaction reference, purchased package, number of Credits, payment status, amount and currency, and relevant transaction timestamps. We use this information to verify payments, add Credits to the correct account, resolve missing deliveries, prevent double crediting, and investigate payment or service issues.

DesignRise does not intentionally collect or store complete payment-card numbers or card security codes in its own Website systems. Those details are handled by the checkout and payment providers.

Purchased Credits do not expire while they remain available in an active DesignRise AI account. Balance information is retained as necessary to administer purchased Credits and provide the service. Credits may be adjusted following a refund, payment reversal, verified billing error, or lawful account action.

Sponsored articles, advertising placements, promotional links, and other separately contracted advertising services are not sold through Paddle. For these requests, we process the contact, quote, invoice, correspondence, and transaction information reasonably required to arrange and fulfil the agreed service, using the payment method separately communicated to the customer.

7. Cookies, Local Storage, and Similar Technologies

We and the service providers used by the Website may use cookies, local storage, pixels, and similar technologies to support account sessions and security, remember preferences, maintain AI usage state, analyze performance, or display and measure advertising where applicable.

Some technologies are necessary for the operation of requested services; others may require consent or offer opt-out choices depending on your location and applicable law. Where required, we will provide suitable consent choices. You can also adjust your browser settings, although blocking essential storage may prevent some features from working correctly.

8. Analytics and Advertising

We may use analytics services, including Google services, to understand traffic, improve usability, and troubleshoot performance. Depending on the tools enabled, these services may receive device, usage, referral, and similar information subject to their own policies.

The Website may display advertisements or sponsored content, including through Google AdSense or other advertising partners when enabled. Advertising providers may use cookies or other technologies to deliver, limit, or measure advertising, and sometimes to personalize ads, subject to relevant settings, consent choices, and applicable law. For details, see Google advertising information.

9. Email and Other Communications

We may contact you to answer requests; provide account, security, service, or order notices; clarify editorial and advertising requests; or notify you of important changes. We may send optional newsletters or promotional messages where we have a lawful basis to do so. When required, promotional emails will offer an unsubscribe mechanism. Essential transactional or account notices may still be delivered.

10. Legal Bases for Processing

Where laws such as the EU or UK GDPR apply, the legal grounds for processing may include performance of a contract or steps requested before entering one, compliance with a legal obligation, legitimate interests in operating and securing services or responding to inquiries, and consent where required for particular communications or technologies. We assess the applicable ground based on the data, purpose, and jurisdiction involved.

11. When We Share Information

We may share information only as reasonably necessary with providers that support:

AI models, creative tools, file processing, and related technical infrastructure;
Website hosting, storage, backups, and content delivery;
Payment fulfilment and transaction support, including Paddle for eligible AI purchases;
Analytics, website security, spam prevention, and fraud monitoring;
Email, customer support, and communications;
Advertising delivery and measurement, where enabled.

We may also disclose information when required by law, a valid legal process, or to establish, exercise, or defend legal claims, protect users and our services, or as part of a lawful business reorganization. Where relevant, service providers may act under their own privacy policies or contractual data-protection obligations.

We do not provide personal information to unrelated parties solely in exchange for monetary payment. This does not mean that analytics or advertising providers never receive information when their tools are active; their processing is described above.

12. International Data Transfers

DesignRise operates from Ukraine, and some service providers may process information in other countries. Where required, we use or rely on appropriate legal mechanisms and safeguards for international transfers. Data protection standards and legal rights may differ among jurisdictions.

13. How Long We Keep Information

We keep personal information for periods reasonably necessary for the services and purposes described in this Policy, considering feature settings, account status, technical storage, accounting requirements, legal obligations, security, support, and dispute resolution. Different categories of information may have different retention periods.

Account details and purchased Credit balances may be maintained while the account remains active and the Credits remain unused. Saved chats, images, files, generated results, and technical logs may have different storage and deletion arrangements depending on the feature and provider. Payment and business records may need to be retained after an account closes when legally required or reasonably necessary for tax, fraud prevention, or dispute handling.

We do not promise immediate deletion from every backup, log, or external provider after a user removes content from an interface. You may contact us for information about the deletion process applicable to your account or content.

14. Data Security

We take reasonable technical and organizational measures intended to protect data against unauthorized access, alteration, loss, or misuse. No online service can guarantee absolute security. Please protect your passwords and avoid providing sensitive information through unsecured channels.

15. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to or correction or deletion of personal data, obtain a copy in a portable form, restrict or object to certain processing, or withdraw consent where consent is the basis for processing. Some requests may be limited by overriding legal obligations or permitted exceptions.

To make a request, email hello@design-rise.com. We may need reasonable information to verify your identity and understand the request before acting on it. You may also have the right to complain to a competent data-protection authority.

16. Account Deletion and Purchased Credits

You may ask for your DesignRise account to be deleted by contacting us. Closing an account may remove access to saved chats, files, images, other content, and any unused Credits linked to that account. Credits do not expire simply because time passes; however, account deletion is a separate action that may affect the ability to use them.

If your account holds unused purchased Credits, contact us before confirming account deletion so that any available options and applicable refund or consumer rights can be reviewed. Certain transaction, security, tax, or other legally required records may be retained after deletion.

17. Public Content and Third-Party Links

Information you choose to post publicly, including comments or published contributor content, may be viewed by other visitors. Our Website may contain embedded content, external links, or social media integrations operated by others. Their own terms and privacy notices govern how those third parties process information.

18. Children’s Privacy

DesignRise is not designed to knowingly collect personal information from children who cannot lawfully use the relevant services without appropriate consent or supervision. If you believe a child provided personal information inappropriately, please contact us so we can review the situation and take suitable action.

19. Changes to This Privacy Policy

We may update this Policy when our products, providers, technology, or legal requirements change. We will publish the revised version with a new “Last updated” date and provide additional notice where required by applicable law.