User Journeys vs. Customer Journeys: Why Distinguishing Them Is Crucial for Your Strategy
Calling user journey and customer journey synonyms is more than a terminological mix-up—it’s a strategic misstep. Confusing the two can derail product design, marketing efforts, and ultimately hurt your bottom line. You May Also Like: How to Convert Your Figma Designs into Functional Web Apps Using Anima Playground Crafting Your First UX Design Portfolio: A…